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DelightServices UAE

Service Plans & Pricing

Start With Reputation.
Grow With Delight.

Start with reputation management. Add customer-support channels as your volume grows.

Explore the Plans View Optional Add-Ons

Choose Your Starting Point

Support That Fits
Your Next Step.

Choose a plan to discuss your brand’s needs. We’ll confirm coverage for your locations, channels and customer volume in your proposal.

01 / 04

Essential

Start With Reputation Management

AED699/ month
Discuss Essential
  • Google, TripAdvisor & Booking.com monitoring
  • Up to 50 review replies
  • Monthly reputation report
  • Response templates
  • Email support

02 / 04

Professional

Add Insight and Dedicated Account Support

AED1,499/ month
Discuss Professional
  • Everything in Essential
  • Up to 200 review replies
  • Google Business Profile management
  • Guest sentiment & competitor benchmark
  • Arabic & English responses
  • Dedicated account manager

03 / 04

Premium

Connect More Customer Conversations

AED2,999/ month
Discuss Premium
  • Everything in Professional
  • Unlimited review responses
  • Instagram & Facebook DM handling
  • WhatsApp customer support
  • Complaint ticketing
  • 24/7 monitoring

04 / 04

Enterprise

Coordinate Support Across Properties

CustomTailored to Your Scope
Discuss Enterprise
  • Multi-property dashboard
  • Centralized reputation management
  • Brand listening & competitor intelligence
  • AI sentiment reports
  • Dedicated support team
  • UAE account management

All amounts are in AED. Your proposal will confirm the billing unit, review allowance period, channel limits, applicable taxes, setup and platform charges before you get started.

Optional Growth Add-Ons

Add the Support
Your Business Needs.

Extend your service with review campaigns, guest feedback, brand listening or additional customer-support capacity.

05

Dedicated India-Based Support Manpower

CustomBy shift & headcount
Let’s Talk

Before You Get Started

A Clear Plan.
An Agreed Scope.

We’ll help you understand the right coverage for your business.

Talk Through Your Requirements
How Is Coverage for Multiple Locations Agreed?+

Tell us how many hotels, properties or outlets you need to cover. We will confirm the billing unit, included locations and any additional coverage in your proposal. Enterprise offers a custom scope for multi-property support.

What Do the Review Allowances Cover?+

Essential includes up to 50 review replies, Professional up to 200, and Premium unlimited review responses. The allowance period, covered accounts and any usage conditions are agreed in your proposal. Messaging and ticketing volumes are scoped separately.

Does 24/7 Monitoring Mean 24/7 Human Replies?+

Premium includes 24/7 monitoring. Staffed response hours, reply targets and escalation arrangements are agreed separately as part of your service scope.

How Can We Discuss a Plan or Add-On?+

Choose a plan or add-on above to carry it into your enquiry, or contact hello@delightservices.ae. Share your locations, channels and expected volume so we can confirm the right proposal.

Voice & Live Chat Customer Support

Plan Your Coverage.
Keep Costs in View.

Customer-support staffing is quoted separately around call and chat volumes, coverage hours, languages and required tools. Start with voice, chat or both and review capacity as demand changes.

A Helpful Voice for Your CustomersDiscuss Voice Support Customer Help in the MomentDiscuss Live Chat Support

Branded Direct Ordering

Your Ordering Channel.
Your Agreed Scope.

Website setup, POS and payment integrations, delivery workflows and customer support are quoted around your requirements. Direct ordering is scoped separately from reputation plans.

Discuss Direct Ordering

Your Reputation. Our Priority.

Let’s Build a Brand
People Believe In.

A stronger, more trusted brand starts with a conversation.

Let’s Talk About Your Brand Or Message Us